Terms & Policies | A Message from Salon Rouge
Cancellation
48 hours notice is requested for any movement or cancellation of appointments. We require a non-refundable 50% deposit for all bookings. In case of a no show or missed appointment, there will be a 50% charge applied to your next visit. Salon Rouge reserves the right to cancel any non-confirmed appointments at any time.
Client/Service Refusal
Here at Salon Rouge, we maintain Elite standards. We reserve the right to refuse any services should we feel the service requested is not up to our standards, or may compromise the integrity of the hair.
Salon Rouge and its staff also reserve the right to refuse service to any clients should they feel threatened due to verbal or physical abuse of any sort. Any sort of behavior will not be tolerated, and will be dealt with accordingly.
Arriving
We kindly ask that all clients arrive 15 minutes prior to their scheduled appointment time to allow proper check-int time, and so we may answer any questions before your services start.
Failure to arrive on time may result in having to reschedule your appointment.
Salon Rouge Policy for Children under 12
Pricing
Gratuities
Cell Phones
Special Services
Returns & Refunds
At Salon Rouge, your happiness is our main priority. We do not refund any products or services, but we will exchange unopened packages for any other product in salon. We are honest and up front with what we can and can not do therefore any redo services MUST be done with the stylist who originally did your hair and there will be a charge (unless otherwise authorized by the management).
Method of Payment
At Salon Rouge, we accept Visa, MasterCard, Cash, Debit/Interac Unfortunately we do not accept American Express or Cheques. Please keep in mind our only method to accept tips at this moment is Cash.
Warranties for Flat Irons/Blow Dryer
Suggestions & Feedback
*For more information please contact us*