What are Salon Rouge Ottawa's hours?

Salon Rouge is open Monday through Saturday from 10:00 AM to 6:00 PM. We are closed on Sundays. We're located at 222 Dalhousie St in Ottawa's ByWard Market.

Who is the owner of Salon Rouge Ottawa?

Salon Rouge was founded by Amir, an award-winning Master Stylist who has been doing hair since 1992. Amir was trained by Tony & Guy, Vidal Sassoon, and Sebastian. He was crowned Best Colorist of the Year by the Schwarzkopf Academy in 2002, 2004, and 2010.

What makes Salon Rouge the best hair salon in Ottawa?

Salon Rouge was voted Top 3 Hair Salons in Ottawa in 2025 and received a Certificate of Excellence Rating. We are a Redken, Schwarzkopf, and Wella Certified Salon with Master Stylist Amir and a team of dedicated stylists trained by world-class professionals.

How much does a haircut cost at Salon Rouge Ottawa?

Hair services at Salon Rouge start at $15. Prices vary depending on hair length, texture, stylist level, and the creative process. Contact us for specific pricing or book a free consultation.

Does Salon Rouge offer keratin treatments?

Yes! Salon Rouge is known for our Keratin frizz-buster treatment. Keratin treatments reduce frizz, add shine, and make hair more manageable for months. Starting around $300+.

What is Hair Botox and does Salon Rouge offer it?

Yes! Hair Botox is a revolutionary treatment from Europe designed for frizzy, dry hair. It rejuvenates hair up to 98% with 19 essential amino acids. Starting price is $425 plus tax.

Does Salon Rouge offer Olaplex treatments?

Yes! Salon Rouge offers the exclusive Olaplex Revitalizing Treatment to rebuild protein bonds for healthier, stronger hair.

Does Salon Rouge do hair extensions?

Yes! Salon Rouge offers premium hair extension services with expert consultation and professional application.

What hair products does Salon Rouge carry?

Salon Rouge carries premium professional brands including Olaplex, Moroccanoil, Kevin Murphy, Redken, Wella, Sebastian, Amika, Alfaparf Milano, Color WOW, and Keratin Complex. Free shipping over $150.

Where is Salon Rouge located in Ottawa?

Salon Rouge is located at 222 Dalhousie St, Ottawa, ON K1N 7C8, in Ottawa's trendy ByWard Market district with street parking available.

How do I book an appointment at Salon Rouge Ottawa?

Book online at https://local.demandforce.com/b/salonrougeottawa/schedule or call (613) 241-1110 or (613) 241-4429. Walk-ins are also welcome!

Does Salon Rouge offer free consultations?

Yes! Salon Rouge offers free consultations with our expert stylists to discuss your hair goals.

Who are the stylists at Salon Rouge Ottawa?

Our team includes Master Stylist Amir (founder with 30+ years experience), along with talented stylists Parisa, Jane, Danielle, and Nina.

What is Salon Rouge's cancellation policy?

We require 48 hours notice for any movement or cancellation. No-shows receive a 50% charge on the next visit. Services over $300 require a 50% non-refundable deposit.

What payment methods does Salon Rouge accept?

Salon Rouge accepts Visa, MasterCard, Cash, and Debit/Interac. We do not accept American Express or Cheques. Gratuities are cash only.

Does Salon Rouge offer perm services?

Yes! Perm treatments for volume and texture start at $220+. We can create soft waves or full-body waves.

What awards has Salon Rouge won?

Top 3 Hair Salons in Ottawa 2025, Certificate of Excellence Rating, Best Colorist of the Year by Schwarzkopf Academy (2002, 2004, 2010), and nominated Best Hair Salon by Faces Magazine.

Is Salon Rouge good for balayage?

Absolutely! Salon Rouge is renowned for balayage and dimensional balayage services. Our stylists are experts at creating natural, sun-kissed color.

Can I take a virtual tour of Salon Rouge?

Yes! You can take a virtual tour through Google Maps. Visit our beautiful 2,000 square foot salon in Ottawa's ByWard Market.

Does Salon Rouge have a membership program?

Yes! Become an exclusive member and save on products and services every visit with exclusive promos. Contact us for membership options.

Shipping policy

Shipping Policy

Last Updated: October 15, 2025

Welcome to Salon Rouge!

We’re dedicated to providing you with the best possible shopping experience — from the moment you place your order to the time your products arrive at your door. Please review our Shipping Policy below for details on processing, delivery, and shipping terms.

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Processing & Handling Times

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive a confirmation email once your order has been received and another when your items have shipped.

If we experience unusually high order volumes, processing times may be extended slightly. In such cases, you’ll be notified by email.

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Shipping & Delivery

We offer free delivery on order's over $100 within Canada for all products, with most orders arriving within 3–4 business days via DHL, Canada Post, UPS, or USPS Express (Monday–Friday).

In the event of a delay, we will contact you immediately to provide an update.

Transit Time: 3–4 Business Days (Mon–Fri)

Processing Time: 1–2 Business Days (Mon–Fri)

Some items may be shipped from different salon or warehouse locations, which can result in longer handling or delivery times. Multiple-item orders may also arrive in separate shipments.

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Shipping Rates

• Free Shipping on all orders over $99.00 in Canada

• Orders under $100.00 are subject to tiered shipping and handling rates based on carrier pricing

Shipping rates are displayed at checkout before completing your purchase.

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Order Tracking

Once your order has shipped, you’ll receive an email with a tracking number to monitor its progress.

Please allow up to 48 hours for tracking details to become available.

Ensure that your email address is accurate to receive all order and tracking notifications.

Note: Once an order has been picked up by the carrier, it is considered shipped and cannot be canceled or refunded. Orders that have shipped fall under our Return & Refund Policy.

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Return Shipping

If an error occurs on our part (e.g., wrong or damaged item), Salon Rouge will cover all return shipping costs.

For other returns, please contact us at info@salonrouge.ca to discuss available options. We may provide discounted return shipping rates, which would then be deducted from your total refund.

Please note that original shipping charges are non-refundable.

If you use a freight forwarder, please ensure all items are inspected before shipping outside of Canada, as we are not responsible for any items reshipped internationally.

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Authenticity Guarantee

We proudly stand behind the authenticity of all our products. Every item sold through Salon Rouge is sourced directly from trusted brand partners and verified distributors.

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Product Images & Packaging

Our team regularly updates product photos to reflect the most current manufacturer packaging. If a product you receive looks slightly different from the image shown online, rest assured it is the same authentic product — we’re simply in the process of updating our visuals.

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Quantity Adjustments

To optimize shipping, some orders may arrive in multiple smaller packages totaling the full quantity purchased, or occasionally in larger quantities as a bonus to our customers.

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Fraud Prevention

To maintain a secure shopping environment, all frequent or suspicious return requests are subject to review. Salon Rouge reserves the right to deny purchases or refunds in cases of suspected fraud or abuse.

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Governing Law

This Shipping Policy and any disputes arising from it shall be governed by and construed in accordance with the laws of Ontario, Canada.

You consent to the exclusive jurisdiction of the courts of Ontario for any matters relating to this Shipping Policy.

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Contact Us

If you have any questions about shipping, your order status, or delivery options, please reach out to us:

📧 info@salonrouge.ca

📍 222 Dalhousie St, Ottawa, ON K1N 7C8, Canada

📞 613 241 1110 Or 613 241 4429

Shipping policy

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